Worst Utility Vendor EVER!

I moved into The Huntsman in May 2024 and my experience with NetVendor has been anything but positive. Their systems are a nightmare to navigate and I am pay exorbitant fees for electricity that I'm not using. Yesterday alone I was billed over R360 for the day. The day before was R139. I was billed R113 on the 13th of July when wasn't even at home and nothing was running other than the fridge.

I live alone in a two-bedroom apartment. My geyser barely runs (thanks to another "intelligent" system Balwin installed) so I shower under tepid or ice-cold water (who needs to force themselves to learn the Wim Hoff method when all you have to do is move into a Balwin estate?!), use no heaters, use my stove/oven MAYBE over a weekend for an hour at most, and yet the charges just escalate.

I feel as if I'm throwing money into a bottomless pit. If and when emails are rep**** to, they never solve the problem. Yesterday I was told they had picked up a technical issue and that I would receive a small credit of R118, yet this hardly makes up for all the over-billing.

I am so angry and so frustrated and so fed up with this company.