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Nicole S
1 reviews | Active since Sept 2017
17 Oct 2024, 11:21
THE WORST EXPERIENCE OF MY LIFE 😥
My meter is locked, I asked them why then they said I owe them R8 332,11. I paid them last week, then when I check yesterday my meter was still locked. I queried again and they tell me I owe them R1 149.83, but I need to pay R1 200 for charges and NOW TODAY I CHECKED AND MY METER IS STILL BLOCKED. Why are you abusing your power like this? Why am I being ****med out of my money? They know I will have to pay because they have locked my account and I need electricity. What kind of company is this? I do not even know where to complain, I do not even know where to turn.
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Replies (2)
Netvendor's replyOfficial
17 Oct 2024, 11:22Good day Nicole. Our management team will be in contact you via email to assist to investigate the query as per your review above. Kind regards netVendor
Netvendor's reply17 Oct 2024, 11:22
Official
Good day Nicole. Our management team will be in contact you via email to assist to investigate the query as per your review above. Kind regards netVendor
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Nicole S's updateReviewer Update
17 Oct 2024, 13:05I have now spoke to Silindile Zweni and Bianca Druckenbacher, and I am still getting sent from pillar to post after sending the payments I am being told I have an outstanding amount and I must contact someone else. It is the worst customer service I have ever experienced not to mention the way Silindile spoke to me. I will see where else I can post and be referred to someone else who can and wants to assist me.
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Nicole S's update17 Oct 2024, 13:05
Reviewer Update
I have now spoke to Silindile Zweni and Bianca Druckenbacher, and I am still getting sent from pillar to post after sending the payments I am being told I have an outstanding amount and I must contact someone else. It is the worst customer service I have ever experienced not to mention the way Silindile spoke to me. I will see where else I can post and be referred to someone else who can and wants to assist me.