Terrible service

Hi,<br> <br> I had a billing query last year, Netvendor dragged their feet which took them more than a month, I tried contacting them and the MD kept promising, eventually they changed my meter but have not adjusted the billing accordingly, they just cannot seem to understand which is SIMPLE my consumption was approx. R+-150 per week and then shot upto R400 per week after the meter was changed it went back to R+-150 per week! eventually i paid them and seeked the advise of the Consumer Protection Council which i am awaiting feedback. i tried purchasing power in February and i cannot at an easy pay outlet not online banking. i requested they still look into it but they are so adamant.<br> <br> I had the same problem recently where I was running on low contacted the MD LLewellyn and again faced the same challengers, they do not come to the rescue when in need of help even though it is no fault of mine, most horrible service from a service provider ever. a prepaid meter is supposed to be prepaid not an arear billing. today when i called their office a lady Kendall mentions my bill was last raised end of Jan. UNACCEPTABLE<br> <br> NEVER will I purchase another property with Netvendor<br> <br>