TZ
Terrence Z
1 reviews | Active since Feb 2012
24 Feb 2025, 11:17
Shocking, unprofessional disgusting service, got by the b@#'s cos you just have to pay up.
Phoned to enquire why my electricity during loadshedding went down by R626. I was told there was a problem from there side with reading and when I asked what I am expected to do they put the phone down on me.
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Replies (2)
Netvendor's replyOfficial
24 Feb 2025, 15:24Good afternoon Terrence. Thank you for raising your concerns with us. We have sent the request to the operations manager to look into in regards to the phone call hat was put down. In regards to your usage, we will have our investigation team look into this query and provide an explanation via email. Please allow us some time to look into this. Thank you for your patience and understanding. Kind regards netVendor
Netvendor's reply24 Feb 2025, 15:24
Official
Good afternoon Terrence. Thank you for raising your concerns with us. We have sent the request to the operations manager to look into in regards to the phone call hat was put down. In regards to your usage, we will have our investigation team look into this query and provide an explanation via email. Please allow us some time to look into this. Thank you for your patience and understanding. Kind regards netVendor
Netvendor's replyOfficial
25 Feb 2025, 08:50Good morning Terrence. Our team has responded to you via email in regards to your query. We will continue to correspond on email with you. Kind regards The netVendor Team
Netvendor's reply25 Feb 2025, 08:50
Official
Good morning Terrence. Our team has responded to you via email in regards to your query. We will continue to correspond on email with you. Kind regards The netVendor Team