PR
Philippe R

1 reviews | Active since Dec 2022

20 Jan 2025, 13:22

Poor service 😞

After more than 5 years of issues with NETVENDOR,I thought the CEO will do something about all the bad reviews, but it looks like he doesn't care about unhappy customers, since Friday I am waiting for my Token.every time is the same issues I sent Pop to support, exactly how they explained on there website, but I always have to phone back to find out where is my Token.Never received apologies from the company.I think water and electricity are something to really care about specially when you have family, maybe the CEO deal with invertors, or does give a dam about the bad reviews,I wish someone could take more seriously 😒 it's not acceptable

0
Replies (3)
Netvendor
Netvendor's reply20 Jan 2025, 13:44
Official
Good day Philippe. Thank you for your review and we are sorry to hear that you have not had a good experience. Our manager is currently looking into your query and will correspond with you directly on email. Kind regards netVendor 
PR
Philippe R's update20 Jan 2025, 14:21
Reviewer Update
You need to have a manager on site,and stopped wasting people's times and money.
Netvendor
Netvendor's reply20 Jan 2025, 14:43
Official
Good day. Our manager has sent an email to you with information in regards to your query. They will assist you in this regard. Kind regards