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Cindy C
1 reviews | Active since May 2023
22 Apr 2025, 19:05
Pathetic useless service
Force customer to different means of loading electricity just to charge them 3 different ways. I can buy through debit my account, use credit/debit card more charges, eft email never works at bank when you need to send pfd. Refuse to given token without pfd even if you send screenshot.. then you wait between 2-6hrs for token.
You are charged Service fee, vending fees and channel fees. And nowhere in their T&C do they stipulate these charges
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Replies (2)
Netvendor's replyOfficial
23 Apr 2025, 08:46Good morning Cindy. Thank you for bringing your concerns and queries to our attention. Note that our team will reach out to via email to assist to explain and clarify the above mentioned points in your review. Kind regards The netVendor Team
Netvendor's reply23 Apr 2025, 08:46
Official
Good morning Cindy. Thank you for bringing your concerns and queries to our attention. Note that our team will reach out to via email to assist to explain and clarify the above mentioned points in your review. Kind regards The netVendor Team
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Cindy C's updateReviewer Update
23 Apr 2025, 09:08Netvendor.... your automatic reply is not working for me ... previous post has lead me to this I have had enough.. this will not be the last time. And please don't say my meter is not blocked I have proof...
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Cindy C's update23 Apr 2025, 09:08
Reviewer Update
Netvendor.... your automatic reply is not working for me ... previous post has lead me to this I have had enough.. this will not be the last time. And please don't say my meter is not blocked I have proof...