NH
Nomfundo H
1 reviews | Active since Dec 2022
03 Jul 2024, 16:12
Not worth the trouble, use the bank
Rather use the banking app. Dont use these peoples supposed app. what an invonvenience and a *******. I purchased a token and was told my account has been debited they give me power and life goes on the next time I had to buy I was told no actually we didnt debit your account so now you have to pay twice with penalties
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Netvendor's replyOfficial
03 Jul 2024, 16:29Good day. We are sorry to hear about the unsatisfactory experience you have had. Please take note that the Debit my A/C purchase option is used by the end user discretion and is made available to use a method of purchasing tokens. We do have alternative channels available that can be used. We are happy to provide a detailed explanation on the functionality of using the Debit my A/C channel to clarify any unanswered questions or queries. Our team can contact you via email to provide any additional information. Kind regards netVendor
Netvendor's reply03 Jul 2024, 16:29
Official
Good day. We are sorry to hear about the unsatisfactory experience you have had. Please take note that the Debit my A/C purchase option is used by the end user discretion and is made available to use a method of purchasing tokens. We do have alternative channels available that can be used. We are happy to provide a detailed explanation on the functionality of using the Debit my A/C channel to clarify any unanswered questions or queries. Our team can contact you via email to provide any additional information. Kind regards netVendor