PS
Prahish S
1 reviews | Active since Nov 2023
25 Nov 2023, 21:36
No Power | No SUPPORT.
Situation: Topped up account. Loadshedding from 4 PM to 8:30 PM. No electricity after load shedding and no support from Netvendor as they close at 8 PM. At least other providers had a standby number in situations like this. Utterly useless service. Get your customer service up to scratch. You cannot be leaving customers without power.
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Netvendor's replyOfficial
27 Nov 2023, 09:17Good day Prahish. Apologies for the delayed response. Your review has been noted and we apologize for the inconvenience you have experienced. Please may you provide your meter number on an email to *** and our team can assist with the best way forward. Kind Regards The netVendor Team
Best regards,
Netvendor's reply27 Nov 2023, 09:17
Official
Good day Prahish. Apologies for the delayed response. Your review has been noted and we apologize for the inconvenience you have experienced. Please may you provide your meter number on an email to *** and our team can assist with the best way forward. Kind Regards The netVendor Team
Best regards,