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1 reviews | Active since Nov 2018

27 Nov 2025, 08:34

Never get my token on time. It does not make sense to log a call everytime you need a prepaid electricity token

Never get my token on time. It does not make sense to log a call everytime you need a prepaid electricity token

Please can netvendor provide better solutions, especially when electricity is urgently required.

Customers should not log calls for getting their Token

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Replies (1)
Netvendor
Netvendor's reply27 Nov 2025, 08:50
Official
Good morning. Thank you for the above feedback provided. We see that you are registered as a Mobi App user on our app. Please can you confirm that you have the option switched on the receive tokens via SMS or email? We would appreciate your response to ensure we can assist you with the best solution going forward. Kind regards netVendor.