LG
Lee-Ann Grobler

1 reviews | Active since Jul 2022

22 Jan 2023, 07:56

Netvendor is useless

The service is non existent!

For 3 months i cannot buy electricity because it says my meter number is blocked, every time I try to load electricity i need to phone them, do an immediate eft, phone them again and all they can tell me is tgey dont understand what the problem is, they couldn't be bothered with fixing the problem!

0
Replies (4)
Netvendor
Netvendor's reply23 Jan 2023, 08:09
Official
Good day Lee-Ann. We will be in contact with you via email to advise the best way forward. We apologize for any inconvenience that you have experienced. Kind regards The netVendor Team
LG
Lee-Ann Grobler's update24 Jan 2023, 13:32
Reviewer Update
That is what i have been hearing for 3 months, its still a stuff up and your apologies without action means nothing
Netvendor
Netvendor's reply25 Jan 2023, 07:58
Official
Hi Lee-Ann, Please advise if you have received the email from our marketing department requesting information? If not, please may you check the SPAM. We would be happy to assist and resolve the matter as soon as possible. Are you able to please send your meter number that we can investigate and look on your netVendor account? Kind regards The netVendor Team
LG
Lee-Ann Grobler's update09 Feb 2023, 21:37
Reviewer Update
Netvendor is such a joke, 4 month and you still have not resolved my problem. A simple thing like buying electricity is a big inconvenience, i get promised someone will contact me, im still waiting!