NetVendor is a **** along with their employees

We've been without electricity for 48 hours now, even though we have units. The staff at the electricity company has been incredibly rude. I've made countless calls to them, resulting in me losing R120 worth of airtime as I was put on hold with no one answering. Finally, when I recharged with R10 and someone picked up, they abruptly ended the call when I asked if they could call me back. I believe her name was Wendy. I tried calling again, but it kept saying my call was first in line until my airtime ran out once more. I've also sent numerous WhatsApp messages, but they haven't responded. At this point, I don't even want them to fix the problem. I just want them to remove their socket from my house! If you're considering installing prepaid electricity, please avoid dealing with these people. They are completely ***********, inconsiderate, and rude.