Im sitting in the dark because of net vendor’s incompetency.

For the past 2 months netvendor is giving me the run around. They once switched off my power while I was at work and said I’m owing R1600. I called them to find out how come because my account as a positive balance. They apologised and turned my lights back on and said that their system failed. I kept getting SMSs with an increase of this debt everyday, today they are saying I owe R3000. I kept sending emails and calling to find out how the system repairs are coming along as I kept getting the sms and no response. And because they said that they are fixing this problem I am unable to buy tokens. Now, I just called and spoke to a Nondumiso. That lady was so rude she couldn’t give me feedback on my emails and instead shut my electricity off. Now I’m sitting without power and idk what to do and just ****** frustrated by them. I honestly don’t know why my estate decided to change our providers to this *********** comedy. Im so ****ed.