SM
Sandiswa M
1 reviews | Active since Sept 2019
30 Apr 2026, 15:22
Horrible service
The customer care line is so horrible, you can’t even hear the people on the other side and they just hang up without any assistance or any attempt. I am disgusted.
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Netvendor's replyOfficial
30 Apr 2026, 15:45Good day Sandiswa. Thank you for raising your concerns. We will look into the helpdesk line in regards to the calls dropping and unable to hear the helpdesk agent clearly. This is of concern and we will investigate. We will get one of the team members to contact you and ensure you are assisted and any issues are resolved. Kind regards, The netVendor Team
Netvendor's reply30 Apr 2026, 15:45
Official
Good day Sandiswa. Thank you for raising your concerns. We will look into the helpdesk line in regards to the calls dropping and unable to hear the helpdesk agent clearly. This is of concern and we will investigate. We will get one of the team members to contact you and ensure you are assisted and any issues are resolved. Kind regards, The netVendor Team