GV
Geraldine V

1 reviews | Active since May 2018

22 May 2024, 13:31

High Electricity Charges in Greenbay Estate

As a resident, these issues are becoming increasingly problematic and are causing significant frustration within our Estate. The electricity rates we are being charged are alarmingly high. Compared to prepaid meters, we find ourselves having to budget considerably more each month just to cover our electricity expenses. This disparity is difficult to manage and places an unnecessary financial burden on many residents. The administration fees imposed are exceedingly high. We have also encountered persistent issues with your mobile application. The app frequently malfunctions, making it difficult to track usage, make payments, and access other necessary services. This inconsistency adds to the inconvenience and frustration we already face with the high costs. Not recommended at all. -Resident of Balwin Properties - Greenbay Estate

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Replies (1)
Netvendor
Netvendor's reply22 May 2024, 14:43
Official
Good afternoon Geraldine, our team will be contacting you via email to ensure we assist you in the best way possible and clarify any issues that is currently experienced. Please be on the lookout for an email from us. Kind regards netVendor