GB
Gugu B

1 reviews | Active since Nov 2011

22 Apr 2024, 10:29

Electricity Billing not making sense

Good day Netvendor,

We the residence of Greenlee Eco Estate have noticed that we are being overcharged when it comes to electricity. There is no way that I would recharge on the 13th, 19th and the 21st of April and this morning (22nd Apil) my account is in the negative. If you look at my account, I would recharge on a weekly basis but now it looks like I would need to recharge every 2 days. I am fully aware of the tariffs that went up from ESKOM but would like to hear your explanation when I'm only at home 35% of the day, I have no heater, lights and plugs off most of the day and this is just not making any sense to me.

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Replies (1)
Netvendor
Netvendor's reply23 Apr 2024, 14:39
Official
Good day Gugu, Apologies for the delayed response. Our team will be in contact with you via email regarding the issue explained in the review. Kind regards, The netVendor Team