PM
Portia M
1 reviews | Active since Jul 2021
21 Aug 2021, 22:39
Bad Service
Netvendor I really don't understand what is the problem with this people's meter box or numbers, last month I was unable to load in purchased electricity and this month as well. Their number keeps on ringing with no answer. I spent R700 electricity in a one bedroom apartment Midriver Estate. If they do not work over the weekends I really fail to understand why are properties using them to start with because when it comes to electricity to can't be sure what will happen at what time of the day. I can't wait to move out.
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Netvendor's replyOfficial
23 Aug 2021, 08:09Good morning Portia. We apologize for any inconvenience caused. Our help desk is available from Mon - Sun from 8am to 8pm. Our help desk is currently assisting in the issue that you have been experiencing. Please note that the banking apps run through third party companies and the third party, Easy Pay, was experiencing issues over the weekend. We will update you once we have received feedback that the issue has been resolved. Kind Regards The netVendor Team
Netvendor's reply23 Aug 2021, 08:09
Official
Good morning Portia. We apologize for any inconvenience caused. Our help desk is available from Mon - Sun from 8am to 8pm. Our help desk is currently assisting in the issue that you have been experiencing. Please note that the banking apps run through third party companies and the third party, Easy Pay, was experiencing issues over the weekend. We will update you once we have received feedback that the issue has been resolved. Kind Regards The netVendor Team