NO CUSTOMER SERVICE AT NETVANCE

I have never been so frustrated and annoyed as I have been while dealing with Netvance.<br> We seriously need to move our property management supplier to one that actually has customer service.<br> <br> Last year's heavy rains resulted in a roof leak and ceiling damage in our unit. the issue was first reported a year ago and after much follow ups with both Amica and Jackie, we are at the point where the contractor can start with the repairs. I have asked for the process in writing as I do not trust any of these ladies, there was silence. I even called their offices twice this morning, seeking to escalate and even the switchboard number rang unanswered. Amica tells me Jackie is her boss and Jackie does not have a manager - I was blown away!<br> <br> Netvance is by far the worst property management company anyone can sign up with - ever.<br> If it's not their questionable statements it's their bad attitude and lack of response/ feedback.<br> I think they truly believe they are doing their customers a favor!