Terrible customer services from Windmill park Estates(****mers)

I have rented an accommodation in Windmill Park for two years, After two years given one month notice as required before you move out. I have paid a deposit of R4070 before i could move in. I have follow all their rules. I have moved out at the end of October 2023,which i have paid for via the debit order. Now i have been dealing with Evelyn April who has been lying to me that my deposit will deposited into my bank account. This year early April i have visited her office, to my surprise she wanted me rate her services (positive feed) knowing very well she giving my a very terrible services,always giving excuses and lying again that my money will be deposited within a week.Customer services is non existence at Natrent, some of my previous residents also complain about the same issues of Natrent not paying the deposit to their residents when they move out. I went to their website to read their reviews, its so terrible every ex residents complaints about Natrent being the ****mers. My complex number was 5896. It is unfortunate that Evelyn April does not want to take responsibility or even bother to apologize. She now saying i must not call her, instead i must send her an email, which she does not bother to reply. This is the worst service i ever receive in my life.