Poor Service from Netflix

<p>I recently signed up for Netflix as they advertise your first month free, however once i had signed up they deducted the money off straight away from my account. Sent them an email asking where is my free month, three weeks later still waiting for a response after sending two emails. Yet they send me advertising emails every other day. Poor costomer service and they should change there advertising to we will deduct your account immediatly. </p>