Poor app and bad customer service

If there was a 0 rate that's what I would give Netflix right now. Am A new member signed up yesterday on the 2nd August 2021. Upon signing up Netflix app would not open. It would just close off on its own. Had a chat with Michael from customer care. He didn't know how to help. Instead he asked me to take a video of what's happening and send it which he doesn't know how long it will take before its resolved. Than today I tried Netflix again. This time it logged in but when I get to the homepage its blank. Not showing any shows or moving. Just blank tabs. When I click on the blank tab nothing plays. Then spoke to Edna from customer service. She was very rude stated that its probably my phone or I should ask a neighbour to help me connect. I told her am able to use !y phone and WiFi perfectly with other streaming apps such as SHOWMAX, DSTV online and YouTube so Netflix works the same. Her response to that was even more frustrating she said "if that's what you think". But Netflix is not the same. All in all I didn't get any assistance and the way she was responding was appalling. Am still unable to use my Netflix which I only just subscribed too