Netflix unable to resolve my account being hacked (for the 2nd time)

For the 2nd time I was Netflix account was hacked, and I could no longer login. I began an online chat with the Netflix helpline. The guy was so slow, everything took so long to do, and whatever instruction he gave, half the time it did not work. Eventually we got to the point where my email address had been changed back, but I could not reset my password. After telling him that I only have one device, his only suggestion was using a different device to reset my password. After a 45-60 minute conversation, the easiest thing to do was just to cancel my Netflix account. BE WARNED: In order to change your details on Netflix, you need to have at least two devices in order to make these changes. I doubt that this is in Netflix' terms and conditions. Anyone suggest alternatives to Netflix? How is Showmax?