1 reviews | Active since May 2012
Netflix is TOTALLY unreachable via EMAIL or Help Center
I have had my account since January 2023 and have been paying my subscription monthly ever since.
I have been watching a series last night and all of a sudden I was LOGGED OUT and PROMPTED to sign into my account.
I have tried to sign in with my details and was advised the following: Sorry, we can't find an account with this email address. Please try again or create a new account.
I have subsequently searched for assistance and was advised to follow the steps as indicated below, which I have followed and done everything as indicated, BUT STILL CANNOT ACCESS MY ACCOUNT: Follow these steps:
• Visit netflix.com/loginhelp. • Select I don't remember my email or phone and fill out the form. • Select Find Account.
After following the steps above I get the following error below: We are unable to verify your account information. Please try again or contact us.
THEN IF I CLICK ON THE “contact us”{} BUTTON, I get the following ERROR!!!!!!! Lost Your Way? Sorry, we can’t find that page. You’ll find lots to explore on the home page. Netflix Home Error Code NSES-404
I NEED THIS SORTED OUT WITH IMMEDIATE EFFECT!!!! You are debiting my account every month on the 1st, take my money and then all of a sudden, half way through the MONTH THAT HAS BEEN PAID, I get this error.
This is UNACCEPTABLE and I am not happy to say the least!!!! And the fact that there are NO EMAIL ADDRESSES available to LOG A COMPLAINT on the NETFLIX HELP CENTER or DIRECTLY with the Help Center does not help anybody.
If my account has been deleted for SOME UNKNOWN REASON I then demand a FULL REFUND OF MY PREMIUM DEBITED TO MY ACCOUNT!
