1 reviews | Active since Sept 2014
Netflix double deduction and no refund.
Wow, I am disgusted!
Netflix has not only been double deducting from my account but also different amounts too. I tried to get them to fix this and this was their response
"I can only help you with the last charge, We cannot process any refund for the previous months on our end as the service was used, we don't have control of what card our subscribers will going to use. What I suggest is to try to reach your bank and file unauthorized usage on your card or a dispute."
Basically, they can only refund me for ONE month and all the other months they been taking my money, and for a service that I have over paid for and double deducted. it is not their problem, it's mine and the banks.. Wow.. Great service from Netflix. Such a great and wonderful company to just sit back with my money in their bank and just go.. Well this isn't our problem anymore, it's yours.. Call your bank and see if they can maybe help you.
They can see from their side that I've been ********** but it's my problem. Thanks guys. unfortunately I still need your service so for now I'll stay but I've started looking for another option now..
I honestly expected more.
