NM
Nelisiwe M

1 reviews | Active since Feb 2018

03 Feb 2025, 10:23

Netflix Collection

I cancelled my subscription in December 2024; unfortunately, Netflix tried to collect from my account that I used previously, not the current account that I used to pay, meaning they stored my information. Upon requesting to cancel the subscription, they felt it was okay to try and collect from a different account. This left me confused because it seems as if they thought I cancelled the bank. What gave them a right to use a different account? Who is going to pay for those bank charges?

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