Nedflix good customer service

The customer service I received from them was amazing I tried to log in to my Account and it told me the credentials were wrong, so I phoned the customer care line had this very helpful Lady who told me not to worry it seems like my account was hacked that's why I could not get into it she asked me some security questions to make sure that I was who I said I am and yes somebody hacked it and changed my password and email address, so we changed the email address, and kicked them out my account with in 30 mins I was back into my account was a bit mad coz the sweet souls had deleted all my stuff and redid my account with there names and was so sweet to change the billing info to the most expensive package. Which I thought was sweet of them, but was all sorted out with no stress. Thank you Nedflix