Error 5.2

Hallo guys

I really don't know what to do anymore I called the netflix call center for help and advice with the error iam getting ( this video can be played please try again 5.2 ) the man told me it was a problem with my device (Sony XA1 Ultra ) .

I did reinstalled the application , force stop it and reset my device , and send a email on the app to complain about my problem my other device Iphone 7 (send in for repair ) did not give this error so I uograde on one of my contract so that i can have a device to use .

They can't help me with this error and not the playstore review , call center of the email help, non of the things I tried has help me reslove my problem so I try google my self out of the error but nothing , I started to ask my friends (we share a Netflix account ) if they also getting the 5.2 error and the replay was YES

Know I want to know what can I do next ? I understand that a company this big have problems but Help wil be really of help and my account is payed up to date , if it was a free app like Showbox with the adverti*****t and problems I have on that app I will understan understan beacuse it is a free app but netflix is not and..

Please advice and help will be much appreciated , if someone can give me a selosion to my problem please contact me on + ********** 3327 Or you can email me at **********

Conrad louw Kind Regards