Category: Unauthorised deductions

Complaint against: Netflix

I've been a Netflix subscriber for some time, but since last year, I've noticed that my account has been deducted TWICE MONTHLY, instead of the standard monthly subscription fee.

Despite my previous complaint to Netflix on January 15, the issue persists. Today, I received ANOTHER unauthorised deduction, marking the THIRD instance since January 15.

I request that Netflix:

1. Immediately refund the excess unauthorised deductions. 2. Investigate this matter to prevent future occurrences. 3. Provide a clear explanation for these duplicate deductions and correct my billing cycle.