GM
Godfrey M

1 reviews | Active since Mar 2009

15 Feb 2023, 23:02

Cancellation of Netflix Account in My name

Good Evening Hello Peter Team, last year August 2022 I installed an Explora Ultra at home and since then DStv had been deducting R199 premium from My account on behalf of Netflix even though I don’t have a Netflix account in My name. I’ve been trying to engage them but We’ve been going back and forth with the reversal of the funds by crediting My account. However, DStv indicated that they are not responsible for the deduction and I must take up the issue with Netflix even though the deduction only started when I entered into a 24 month payment plan with DStv for the Explora Ultra. I’m very gatvol with DStv because only for this month I was charged R1200 even though the agreed premium for 24 months is suppose to be R802 including insurance. Please assist Gatvol Customer

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