Run around for debit orders signups

I am very disappointed in the service I have received from Netcash, I would like to state that I have been sent running around for documents and then once submitted I then get asked for more documents to run my debit orders for my funeral policies. I have supp**** JR certificates, proof that we are listed on the FSP website, underwriting agreements and then still you request a certificate from the FSB/FSCA that you can check on their website that we do appear on?

We were referred to your company by Pol360 which has you integrated on their system and were highly recommended, I prefer to work with the bigger companies like Nupay or Allps as their service is excellent but thought I might give you guys a try. I wouldn’t recommend anyone to use your company due to the service levels you offer for new businesses signing up.