AB
Anthony B

1 reviews | Active since Jul 2022

15 Feb 2025, 09:39

Netcash Shop: Free eCommerce shop platform

Netcash Shop: Free eCommerce shop platform.after going through the whole process of registering a store etc, these guys popped up in my email. and a conversation ensued. When I advised them I am an artist and not a registered business this is the response I got "Good day, Karen My apologies. i was not aware that you are an artist. That is amazing!!! Having heard this, I too do not think that the Netcash Shop will work for you. I hope you have a lovely day and weekend." Unsigned, all previous correspondence was signed. Word of advice to all entrepreneurs, homebased, you are not welcome to open a store with these people and you will receive a condescending response as I did. Stick with your Etsy, Shopify, Amazon stores, local isnt always lekka.

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Replies (2)
Netcash
Netcash's reply24 Feb 2025, 08:37
Official
Dear Karen,
Thank you for sharing your experience with us. Netcash aims to support a wide range of entrepreneurs, including independent creators, and we apologise if our communication came across as dismissive.
 
Our team has been trying to get in touch with you to clarify any misunderstandings and see how we can better assist you, but we have unfortunately been unsuccessful in reaching you. Please know that we take your feedback seriously and are looking into how we can improve our communication to ensure all entrepreneurs feel valued.
 
We appreciate the time you took to bring this to our attention.
 
Best regards,
The Netcash Team
Netcash
Netcash's reply07 Mar 2025, 13:19
Official
Dear Karen, 

We understand that Samantha has been in touch with you and that this matter has been resolved. Please feel free to reach out if you need any further assistance. 

Best regards, 
The Netcash Team