AS
Arthur S

1 reviews | Active since May 2021

09 Jan 2026, 09:52

YOU PAY THE MONTHLY PREMIUM BUT WHEN ITS THEIR TURN TO PAY WHAT IS DUE TO YOU AS A CLIENT THEY DONT WANT TO PAY - THEY WILL DRAG THE PAYMENTS FOR MONTHS WHILE YOU INCURE PENALTIES

would like to warn South Africans about this **** called NETCARE PLUS GAP COVER , a claim was submitted on the 27/11/2025,in December the back and forth started when I was doing a follow-up on my claim , one of their consultants Thapelo send me and email stating that a payment(claim) will be made/processed into my bank account on the 7th Jan 2025 and on their clause or benefit it states that : "Co-payments - You will be protected against upfront co-payment for each certain day procedure,like scopes or scans performed in hospital or day clinic".Last night I receive an email stating that they dont cover short-falls for procedures performed in the hospital_***7. SOUTH AFRICANS PLEASE DO NOT FALL FOR NETCARE PLUS LIES AND DONT JOIN THESE ****** BUT LOOK FOR OTHER GAP COVERS

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Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply29 Jan 2026, 14:40
Official
Dear Arthur. Im sorry to hear about your experience. I will escalate your feedback to the management team for follow up. Take care, Kamo