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Yasmin N

1 reviews | Active since Jul 2015

08 Feb 2017, 20:12

Unpaid hospital bill

<p>I gave birth at parklane clinic on the 25th October 2016. Today my husband got a phone call from BL collections saying the hospital claim was rejected and we should pay R29 350.08. I had authorisation for the hospital stay. Why did they not pay the bill..as usual I have to self administer this medical aid and waste my time and airtime sorting this out! Every single week there is a new issue with the administrators of Netcare Medical Scheme! I am so sick of dealing with this unnecessary stress!</p>

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Replies (2)
Netcare Medical Scheme
Netcare Medical Scheme's reply09 Feb 2017, 08:17
Official

Dear Yasmin323

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Netcare Medical Scheme

Netcare Medical Scheme
Netcare Medical Scheme's reply09 Feb 2017, 14:23
Official

Dear Yasmin323

We've been in contact with you. We'll soon provide you with final feedback.

Regards
Sylvester Ramadu