St augustines bad services

Good day. This is the second time I'm in this hospital st augustines hospital and honestly very reluctant to come because of my first visit was also a very bad experience was it not for my neurologist I would not come here. I've been booked into hospital to stay last night and do an eeg and CT scan today it's been almost 5pm nobody knows anything about it.when ask the nurses all said that it was done already. It is sad to see that there just a few nurses that actually do they job ,the rest are rude and really don't care. I'm in a ward with 3 others which 2 are in their 80's the one was in diapers and they left him to stink in his nappy until another nurse does it.this is not how you treat people.its now basically just been a wasted day that hospital gains because of the medical aid.ive lost a day because nothing has been done and nobody has answers to.