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joyce S
1 reviews | Active since Feb 2014
12 Jun 2024, 11:51
So my grandson was admitted at Pineheaven hospital 26 December 2023 till 10 January 2024, his doctor was Dr Mthombeni pediatrician, and went for review to her 17 January, 10 February, 23 March 2024, I laid a complain with the funder and they send the mat
So my grandson was admitted at Pineheaven hospital 26 December 2023 till 10 January 2024, his doctor was Dr Mthombeni pediatrician, and went for review to her 17 January, 10 February, 23 March 2024, I laid a complain with the funder and they send the matter to forensic to investigate *****, as she put more claims. Now no feedback received from the funder regarding the matter. I am thinking of escalating this to CMS.
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Netcare Medical Scheme's replyOfficial
12 Jun 2024, 13:45Dear Joyce
We’ve noted your concerns and we’re investigating the matter of the paediatrician claims. We’ll contact you telephonically with feedback as soon as possible. Should you not be available to be contacted telephonically, we will email with feedback.
Kind regards
Netcare Medical Scheme
Netcare Medical Scheme's reply12 Jun 2024, 13:45
Official
Dear Joyce
We’ve noted your concerns and we’re investigating the matter of the paediatrician claims. We’ll contact you telephonically with feedback as soon as possible. Should you not be available to be contacted telephonically, we will email with feedback.
Kind regards
Netcare Medical Scheme