JA
Jermaine A

1 reviews | Active since Nov 2013

23 Apr 2025, 09:39

Poor

If I could rate 0 stars or even a minus I would, long story short, my 7month old daughter was seen by doctor Coetzee at Montana hospital's trauma unit, He didn't bother to examine her, spent 2min with us tops, and sent us home with cough medicine, I took her back the following day as she had difficulty breathing, to Dr Allden (Pediatrician) he admitted her for the RS Virus and she spent 7 days in ICU. After she was sent home by Dr Coetzee. to make matters worse, I sent a formal complaint and the response was 1% apology and 99% excuses, but no solution or mentions that the Dr was even told that he sent a 7month baby home with RS Virus. This hospital is as good as Steve Biko, don't bother going there!!!

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Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply23 Apr 2025, 09:50
Official
Morning Megan. I am so sorry to hear about your experience in our hospital and hope that your daughter is recovering well. Thank you for providing this feedback. I will forward it to the relevant managers for follow up. Take care, Lynne.