mM
marathons M
1 reviews | Active since Mar 2015
02 Mar 2015, 18:31
patient confidentially
Was admitted there on the 21 of February 2015 and was surprised that my husband got all the information on file and he got the cellphone of the person who paid for me and bought me pizza and he is light in complexion .<br> <br>
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Replies (1)
Netcare Medical Scheme's replyOfficial
05 Mar 2015, 08:07Hello moshegoanamh@,
Dear Hilda
As explained to you during our telephonic conversation on 4 March 2015 - Netcare Medical Scheme will unfortunately not be able to address the complaint you have lodged wrt the confidentiality of your admission to hospital.
Your own medical aid will also not be able to assist you in this regard.
You have to contact the relevant hospital in order for your complaint to be attended to.
The contact details for the relevant hospital's customer care team is *** or alternatively you can send your complaint to the Central Customer Service Centre at ***
Kind regards
Netcare Medical Scheme
Dear Hilda
As explained to you during our telephonic conversation on 4 March 2015 - Netcare Medical Scheme will unfortunately not be able to address the complaint you have lodged wrt the confidentiality of your admission to hospital.
Your own medical aid will also not be able to assist you in this regard.
You have to contact the relevant hospital in order for your complaint to be attended to.
The contact details for the relevant hospital's customer care team is *** or alternatively you can send your complaint to the Central Customer Service Centre at ***
Kind regards
Netcare Medical Scheme
Netcare Medical Scheme's reply05 Mar 2015, 08:07
Official
Hello moshegoanamh@,
Dear Hilda
As explained to you during our telephonic conversation on 4 March 2015 - Netcare Medical Scheme will unfortunately not be able to address the complaint you have lodged wrt the confidentiality of your admission to hospital.
Your own medical aid will also not be able to assist you in this regard.
You have to contact the relevant hospital in order for your complaint to be attended to.
The contact details for the relevant hospital's customer care team is *** or alternatively you can send your complaint to the Central Customer Service Centre at ***
Kind regards
Netcare Medical Scheme
Dear Hilda
As explained to you during our telephonic conversation on 4 March 2015 - Netcare Medical Scheme will unfortunately not be able to address the complaint you have lodged wrt the confidentiality of your admission to hospital.
Your own medical aid will also not be able to assist you in this regard.
You have to contact the relevant hospital in order for your complaint to be attended to.
The contact details for the relevant hospital's customer care team is *** or alternatively you can send your complaint to the Central Customer Service Centre at ***
Kind regards
Netcare Medical Scheme