NETCARE MED SCHEME POOR COMMUNICATION

Good day,<br> <br> Query on outstanding account.<br> <br> Auth was obtained and no co-payment was needed as per scheme.<br> <br> I now received an outstanding account of >R7000. I was never made aware that I would need to pay in an amount, as I was told I had authorization. I am now required to pay the account before 60days without informing me or only 60 days later. This is not fair as when I was told I had auth, they made it seem like everything was covered.<br> <br> Member details: Aiden Botha <br> Main Member: Daneel Botha<br> Procedure done: 28/01/2016<br> Auth provided: V***<br> <br> Daneel Botha<br>