CF
Carmen F
1 reviews | Active since May 2018
25 May 2021, 13:36
Netcare Greenacres Hospital
I'm expecting my second baby and would just like some feedback / assistance regarding the necessary paperwork I need to sort out / pre admissions etc.
EVERY SINGLE TIME I call (for the past 2 weeks!!!), my call gets transferred from person to person with absolutely no one who can assist me! It's just as bad as dealing with the municipality! It seems everyone just wants to pass the buck to avoid doing their jobs! This is beyond frustrating! Absolutely shocking!
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Netcare Medical Scheme's replyOfficial
05 Jul 2021, 12:24Dear Carmen
We have emailed you on the 26 May 2021 and confirmed that you have lodged a complaint on the Netcare Medical Scheme Hello Peter page.
We unfortunately will not be able to help you with your complaint. Kindly refer your query to the Netcare customer service centre in order for your complaint to be addressed. Please call 0860 NETCARE (***3) or email ***.
Kind regards
We have emailed you on the 26 May 2021 and confirmed that you have lodged a complaint on the Netcare Medical Scheme Hello Peter page.
We unfortunately will not be able to help you with your complaint. Kindly refer your query to the Netcare customer service centre in order for your complaint to be addressed. Please call 0860 NETCARE (***3) or email ***.
Kind regards
Netcare Medical Scheme
Netcare Medical Scheme's reply05 Jul 2021, 12:24
Official
Dear Carmen
We have emailed you on the 26 May 2021 and confirmed that you have lodged a complaint on the Netcare Medical Scheme Hello Peter page.
We unfortunately will not be able to help you with your complaint. Kindly refer your query to the Netcare customer service centre in order for your complaint to be addressed. Please call 0860 NETCARE (***3) or email ***.
Kind regards
We have emailed you on the 26 May 2021 and confirmed that you have lodged a complaint on the Netcare Medical Scheme Hello Peter page.
We unfortunately will not be able to help you with your complaint. Kindly refer your query to the Netcare customer service centre in order for your complaint to be addressed. Please call 0860 NETCARE (***3) or email ***.
Kind regards
Netcare Medical Scheme