Netcare Gap Cover

I’m sharing this so others don’t fall into the same trap. Signing up for Netcare Gap Cover was a frustrating mission, but I pushed through because their policy looked good. Big mistake.

When I submitted a claim—both online and via email—it was completely ignored. I called twice, spending 20 minutes each, only to be promised a callback that never came.

I then reached out to the service centre manager who had helped me sign up. She initially responded, saying she would "look into it"—then silence. I have been emailing her twice a day, asking for feedback. Nothing. No response. No resolution.

This is beyond bad service—it’s blatant avoidance. If you're considering Netcare Gap Cover, stay far away. And if anyone else has had similar issues, let’s make sure they’re held accountable!