netcare doesnt care about my health

DR motivation OR NO DRS MOTIVATION what is the use to wait 7 days for a review they know they will turn down give u **** hope then lie to me .I'm so emotionally frustrated ,drained and disappointed why must I suffer for so long as I live Auth. number Type From date To date Admitting doctor Referring doctor Treating doctor Facility ********** 6 IN HOSPITAL 2018/03/15 2018/03/15 MONAISA L B A ********** then boom auth declined I need to do that procedure for my health benefits what is the use of having a medical aid if it doesn't help with health issues please assist further