HOPELSSLY UNPROFESSIONAL

I went to see GP and never had my med/aid card which is taking ages to arrive so i had to pay for<br> consultation and was not a problem I paid as I really needed medical attention then i got the proof of payment and forward it to them on 30/10/2015 received confirmation (automated response) my claim <br> was received and will received feedback within 30 days and ever since no response called on numerous occasions and ironically managers were in meetings or not available consultants also keep putting my calls back into the queue and then dropping it HORRIBLE SERVICE really!!!!