OA
Oladimeji A

1 reviews | Active since Jan 2014

09 May 2024, 18:52

GP listed on Netcare not accepting their voucher

I bought a GP + Medication voucher on Netcare website, I check for doctor in the area before I buy, after buying, I book an appointment, getting to the GP to find out that they don't accept the voucher, even though the GP is listed on the website, what a waste of money and precious time. I wish I can get a refund of my money.

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Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply10 May 2024, 13:31
Official
Dear Oladimeji

Kindly note that you have lodged a complaint on the Netcare Medical Scheme page. We unfortunately will not be able to assist you with your complaint relating to the Netcare Plus Option.

Kindly refer your query to the Netcare customer service centre in order for your issue to be addressed: 0860 NETCARE (***3) or ***.   
 
Kind regards
Netcare Medical Scheme