LM
Lesego M

1 reviews | Active since May 2020

10 Jul 2021, 13:02

******ion by ********* Unitas Netcare (Vermaak & Radiologist)

After Your Intervention on the misplaced Bill which they alleged that I owe, I immediately receive email of apology and a statement of my Full payment-: coupled with a conflicting Text/SMS on the 05/07/ 2021 (11:04) informing that the Vermaak Bill is submitted to my Med Aid for outstanding .... As perplexed as I was, on the 07 July 2021, I then receive a Reminder to Settle an account for Drs Burger Radiologist for the Treatment of date 20/04/2021... Should I call people and clarify that I was JUST treatment at the Emergency, with no Radiologist...as my condition did not EVEN require the service of the radiologist...it was just to stabilize and I paid in full and final settlement for the Doctors costs and Blood Test.

Why should they ****** money from me from the service they never provided...When these people pressurize people with fabricated accounts, they should bear in mind that a lot of people are going through a lot in these pandemic and reports had indicated that South Africa is the one of the highest Suicide Rate in Africa and (no.8 in the World)...I am wondering what games are they playing now... Otherwise I will report this ********* Behaviour to the Medical Association. The World doesn’t revolver around them and their deliberate Erroneous Bills.

I don’t want Text or Email anymore as I paid everything in cash, approximately R5 500, else "All Hell will Break loose"...We are All protected by the Bill of Rights, I can’t be harassed like that.

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Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply12 Jul 2021, 08:58
Official
Dear Lesego

Kindly note that you have lodged a complaint on the Netcare Medical Scheme page. We unfortunately will not be able to assist you with your complaint.

Kindly refer your query to the Netcare customer service centre in order for your issue to be addressed: 0860 NETCARE (***3) or ***.

Kind regards

Netcare Medical Scheme