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anna L

1 reviews | Active since Mar 2009

26 Oct 2021, 07:14

Disgusted at the running of this hospital

All went well during admissions day and rhe person admitting said all was fine authorisation etc to then come to find out after doing g the test I came un for, by phone call from accounts department that I had to pay a co payment which I am not prepared to pay as the reason why I came in in the first place was not to pay. It is not my fault they are ***********. If I were told before.coming I would not have come at all. Do they think mo ey grows on trees

0
Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply26 Oct 2021, 16:38
Official
Dear Anna
 
Kindly note that you have lodged a complaint on the Netcare Medical Scheme page. We unfortunately will not be able to assist you with your complaint.
 
Kindly refer your query to the Netcare customer service centre in order for your issue to be addressed: 0860 NETCARE (***3) or ***.
 
Kind regards
Netcare Medical Scheme