LP
Lebogang P
1 reviews | Active since Feb 2020
17 Jul 2026, 09:28
Claims are wrong all the time.
I have a huge problem with my medical aid. I visited a specialist recently and the claim was taken from my savings while I have specialist visits available. What’s irritating is that why is this always happening like this? I had a similar problem last year as well. It’s like for me to get proper service I must complain first.
Secondly, I had to get X-rays done and there’s a shortfall. Even in 2024 there is a shortfall. Then does this mean every time I need X-rays I must be prepared to pay shortfalls?
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Replies (4)0
Replies (4)
Netcare Medical Scheme's replyOfficial
29 Jul 2026, 10:21Morning Lebogang. I am sorry to hear this. Please advise if you have had any feedback yet. If not, I will escalate asap. Take care, Lynne.
Netcare Medical Scheme's reply29 Jul 2026, 10:21
Official
Morning Lebogang. I am sorry to hear this. Please advise if you have had any feedback yet. If not, I will escalate asap. Take care, Lynne.
LP
Lebogang P's updateReviewer Update
31 Jul 2026, 19:28Hi. No. No one called or attempted to give me any sort of feedback. This is so frustrating and disappointing
LP
Lebogang P's update31 Jul 2026, 19:28
Reviewer Update
Hi. No. No one called or attempted to give me any sort of feedback. This is so frustrating and disappointing
Netcare Medical Scheme's replyOfficial
03 Aug 2026, 12:27Hi Lebogang. I will escalate now. All the best, Lynne.
Netcare Medical Scheme's reply03 Aug 2026, 12:27
Official
Hi Lebogang. I will escalate now. All the best, Lynne.
Netcare Medical Scheme's replyOfficial
03 Aug 2026, 16:00Hello Lebogang. I understand that one of our client relationship managers have been in touch with you and are working to resolve the query. Take care, Lynne.
Netcare Medical Scheme's reply03 Aug 2026, 16:00
Official
Hello Lebogang. I understand that one of our client relationship managers have been in touch with you and are working to resolve the query. Take care, Lynne.