1 reviews | Active since May 2012
Called 4 time and dropped 4 time! Disgusting!
Hi,<br> <br> I called your call center 4 times, spoke to 2 men then 2 woman. Every time I called they put me on hold and the call gets dropped. This is disgusting from you guys! I am forced to take this medical aid due to working for Netcare but you guy's service is disgusting!<br> <br> Have been trying to follow up on my claim for 2 weeks now and nobody can help me and the call gets dropped. How is a client supposed to be helped this way?!
Dear Janizol
Our sincerest apology for the inconvenience caused.
Your complaint was forwarded to the Call Centre team leader and a consultant will contact you shortly to assist with your unpaid claim.
Kind regards
PrimeMed Administrators (on behalf of Netcare Medical Scheme)
Dear Janizol
Our sincerest apology for the inconvenience caused.
Your complaint was forwarded to the Call Centre team leader and a consultant will contact you shortly to assist with your unpaid claim.
Kind regards
PrimeMed Administrators (on behalf of Netcare Medical Scheme)
Dear Janizol
Communication on 20 and 21 April refers - your claim has been processed to be paid.
Kind regards
PrimeMed Administrators (on behalf of Netcare Medical Scheme)
Dear Janizol
Communication on 20 and 21 April refers - your claim has been processed to be paid.
Kind regards
PrimeMed Administrators (on behalf of Netcare Medical Scheme)