mR
monica R

1 reviews | Active since Oct 2020

02 Jul 2025, 12:47

BEWARE NETCARE (AMBULANCE) /BEST MED CONTRACT

Submitted private ambulance claim to BESTMED who referred me to NETCARE. NETCARE rejected claim: "patient decides not to go to hospital" = Patient WAS DEAD. Now their excuse is: "if patient did not want to go to hospital "for any reason" make sure you medical aid/ambulance services are in order.

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Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply02 Jul 2025, 12:54
Official
Afternoon Monica. I am sorry to hear this. I will escalate this feedback to the relevant managers for follow up. Take care, Lynne.