DM
Daniel M

1 reviews | Active since Jul 2021

13 Sept 2023, 09:11

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WHEN THEY SUPPOSED TO PAY THEY COME WITH LOTS OF EXCUSES AND THEY DON'T TRAINING THEIR SALES TEAM. IM STILL WAITING FOR THE RECORDING OF THE DAY I TOOK INSURANCE WILL THEM. THEY REFUSING TO SENF IT TO ME BECAUSE I WAS **** TO.

0
Replies (4)
Netcare Medical Scheme
Netcare Medical Scheme's reply13 Sept 2023, 11:49
Official
Dear Daniel
Kindly note that you have lodged a complaint on the Netcare Medical Scheme page. We unfortunately will not be able to assist you with your complaint.

Kindly refer your query to the Netcare customer service centre in order for your issue to be addressed: 0860 NETCARE (***3) or ***.
  Kind regardsNetcare Medical Scheme
DM
Daniel M's update13 Sept 2023, 13:30
Reviewer Update
I have tried that, no one is helping. They all say someone who was supposed to assist me is on leave it has been two weeks since they said i will receive the reco
DM
Daniel M's update13 Sept 2023, 13:30
Reviewer Update
Recording
Netcare Medical Scheme
Netcare Medical Scheme's reply14 Sept 2023, 09:00
Official
Dear Daniel
We tried calling you but you were unavailable.
Kindly note that you have lodged a complaint on the Netcare Medical Scheme page.
Netcare Medical Scheme is a closed medical Scheme that is administrated by Discovery Health Medical Scheme.
This medical Scheme is for Netcare employees only.
We unfortunately will not be able to assist you with your complaint as it relates to a product that of the Netcare group and not the Netcare Medical Scheme.
Kindly refer your query to the Netcare customer service centre in order for your issue to be addressed: 0860 NETCARE (***3) or ***.
Kind regardsNetcare Medical Scheme