ZS
Zandile S

1 reviews | Active since Feb 2023

15 Mar 2023, 13:58

Bad service

My sister's baby was taken in at netcare in Mulbarton Mulbarton yesterday around 11 a.m. the baby passed away and the hospital is giving us the run around with getting the police to come do a post-mortem..... They want to over Bill and overcharge us by keeping the baby and not ensuring that the police come take statements and give us a post-mortem so we can make arrangements for the funeral my sister is going through enough already she does not need to be running up and down for you guys to do your job it's very disgusting she's going through a lot as she's lost a 2 month year old baby

0
Replies (1)
Netcare Medical Scheme
Netcare Medical Scheme's reply16 Mar 2023, 07:43
Official
Dear Zandile
   
Kindly note that you have lodged a complaint on the Netcare Medical Scheme page. We unfortunately will not be able to assist you with your complaint.

Kindly refer your query to the Netcare customer service centre in order for your issue to be addressed: 0860 NETCARE (***3) or ***.
 
 
Kind regards
Netcare Medical Scheme