Bad service and inexperienced cashier

On the 27/12/2017 we went to place an order at Netcafe canteen at Netcafe Garden City hospital they had only one pie so we asked if they had pies and the cashier by the name of shireen said that they should be ready within 20minutes. We then went back to get the pies in half an hour and I asked about the order only to find out that they did not even place the order, and the response from the manager was that once the pies are finish they will only place the pies on request or order. I then ordered 3 egg and tomato scrambler when the bill came I noticed that the amount was lower than what was ordered, and I asked her if she placed an order for 3 tomato and egg scramblers and she said she only placed an order for one. It was an extremely awful experience as the were offline and we had to read out the prices of the items purchased in order for them to bill us. The cashier did not have a clue of what she was doing. When we collected our 1 egg scrambler we found out that she did place the order for the other 2. She obviously does not know what she is doing. This is a hospital they will have many clients I wonder how many other people were unconvienced due to staff that are not interested or properly trained. To top this whole dreadful experience there were egg shells in the eggs.